Return Policy

Bert Munoz Sales is committed to prompt and fair resolution of all disputes of any nature, which may arise after shipping product.  Bert Munoz Sales requires the party to submit their dispute initially via e-mail to bert@bertmunozsales.com. The second step in the dispute process is to return the steaks to 1020 North Eastern Avenue Los Angeles, Ca 90063, Attn: Bert Munoz for further review. Because we are dealing with perishable items, any, which are being returned to Bert Munoz Sales for refund, must be sent via overnight shipping. Expenses incurred to ship the product back to Bert Munoz Sales will be the responsibility of the client until further review and action is taken.